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Hotel and Hospitality Management Course

  • About the Course
  • Certification Body
  • Download Brochure

Overview of the course:

IATA Hotel and Hospitality Management Course meets industry demand for efficient, competitive and responsible professionals in a globally competitive hospitality industry. It’s an ever expanding industry with multiple job opportunities. It prepares the student for employment in Management and supervisory positions. It is a stepping stone into wide varieties of jobs in a variety of industries and locations such as lodging accommodation, food and beverage services.

Zabeel offer professional and high level practical sessio, and IATA Hotel and Hospitality Management Course in Dubai, Sharjah & Abu Dhabi

iata hotel and hospitality management course in dubai

Learning Outcome:

After completion of the training the trainee/students are equipped with following skills & values required in the diverse, fast-paced hotel & hospitality industry.

  • Describe the roles and functions of a leader in the hospitality industry
  • Understand the importance of goal-setting and team-building
  • Understand the importance of conflict management skills
  • Understand the need for career planning
  • Apply production forecasting techniques and procedures
  • Describe physical and perpetual inventory systems
  • Evaluate food and beverage operations control processes
  • Recognize the importance of outstanding guest service quality, server-guest relationships, and ethics
  • Improve ability to exercise judgment and critically analyze problems
  • To interpret the fundamental principles of essential hotel & hospitality business functions,
  • To demonstrate professional behavior and competencies in customer service,
  • To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict
  • To recognize the challenges and opportunities of working effectively with people in a diverse environment

Who needs the course?

Anyone who is aspiring to get a career in Hotel & Hospitality Industry.

  • The basic qualification is high school completion certificate
  • Proficiency in English language to understand read and write

Detailed Course Content:

  • PART 1: PERSPECTIVES ON CAREERS IN HOSPITALITY
    • The Hospitality Industry and You
    • Forces Affecting Growth and Change in the Hospitality Industry
  • PART 2: FOOD SERVICE
    • The Restaurant Business
    • Restaurant Operations
    • Restaurant Industry Organization: Chain, Independent, or Franchise?
    • Competitive Forces in Food Service
    • On-Site Food Service
    • Issues Facing Food Service
  • PART 3: LODGING
    • Lodging: Meeting Guest Needs
    • Hotel & Lodging Operations
    • Forces Shaping the Hotel Business
    • Competition in the Lodging Business
  • PART 4: TRAVEL & TOURISM
    • Tourism: Front & Center
    • Destinations: Tourism Generators
  • PART 5: MANAGEMENT IN THE HOSPITALITY INDUSTRY
    • Management: A New Way of Thinking
    • Planning in Hospitality Management
    • Organizing in Hospitality Management
    • Staffing: Human Resources Management in Hospitality Management
    • Control in Hospitality Management
    • Leadership & Directing in Hospitality Management
  • PART 6: HOSPITALITY AS A SERVICE INDUSTRY
    • The Role of Service in the Hospitality Industry

To know more about Hotel and Hospitality Management, click here.

To know more about other courses in IT Academy, click here.

About Certification and Awarding Body

Course completion certificate from Zabeel Institute of Management & Technology will be provided.

Kindly fill the below details to download the Brochure

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