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IATA Foundation Diploma – AL 0011

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IATA Foundation Diploma in Travel & Tourism Training and IATA Certification courses in Dubai, Abu Dhabi, Sharjah, Musaffah, UAE

IATA is the trade body of the world’s airlines. Zabeel International is a Top Performing Authorized IATA Training Centre in Middle East & Africa. Zabeel has been consecutively achieving the Top performer award from IATA from past 8 years.


About the Program

IATA Foundation Diploma in Travel & Tourism is an International Certification Program. It is the most comprehensive IATA Certified travel and tourism training programme designed for those who wish to start a career in the Airline/ Aviation, travel/ tourism, hotel & hospitality industry or upgrade their professional competence in Aviation Industry.


Program Content

IATA Foundation Diploma in Travel & Tourism Training/ Certificate Course Content

  • Environment
  • The Travel & Tourism Industry and the Travel Professional
  • Geography in Travel Planning 1
  • Travel Formalities
  • Products

Land Transport - Rail 1

Water Transport - Ferry

Land Transport - Car and Camper

Tour Packages 1


Air Transport Essentials

  • Support Services

Customer Service

Technology in the Travel Industry 1

  • Air Fares and Ticketing

Fundamentals in Air Fares and Ticketing: Price international tickets and learn to interpret IATA and carrier fare rules to offer the best fare quote.

Technology in Travel Industry: the Learn the important role of IT in travel/ aviation industry.

  • GDS Electronic Booking Tools (Choose between Galileo/Sabre/Amadeus or Abacus)

Electronic Booking Tools (GDS Functionality): Essential computer- based tools for booking; selling airline flight plus other travel products such as hotel rooms and car rentals; and for issuing associated travel documents.

   Course Duration:

The total duration of the IATA Foundation course is 3 months. We have flexible schedules for Weekday and Weekends, which help the fresher’s, part time and full time working professionals to attend the training as per the flexible options available.

Program Objectives


Learning Outcome of IATA Foundation Diploma in Travel & Tourism Course

  • Offer expert advice for customers on a entire range of cross border travel requirements including passport, visa, insurance and other related areas.
  • Promote a range of services and facilities available to international passengers while traveling.
  • Recognize standard industry codes for travel itinerary planning.
  • Promote and sell Travel and allied services like rail, car rental, accommodation, cruise liners and tour packages.
  • Maintain excellent good customer service standards to retain customer loyalty
  • Use variety of GDS (Global Distribution System) like Amadeus, Galileo, and Sabre etc. to plan, make reservations and issue tickets.
  • Be on the forefront for 2007 e-ticketing international  implementation
  • Answer customers’ queries, quote rates and sell tour product.
Target Audience

Students who wish to pursue a career in the travel/ Aviation industry

Junior travel consultants / Travel Agents/Travel Planners

Airline personnel / Visa Consultants

Tour operators who deal regularly with travel agents

Personnel of large companies responsible for making travel arrangements

Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.



Exam info

Please contact our Program Manager 




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