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Hotel and Hospitality Management Course

  • About the Course
  • Certification Body
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Overview of the course:

This Hotel and Hospitality Management Course meets industry demand for efficient, competitive and responsible professionals in a globally competitive hospitality industry. It’s an ever expanding industry with multiple job opportunities. It prepares the student for employment in Management and supervisory positions. It is a stepping stone into wide varieties of jobs in a variety of industries and locations such as lodging accommodation, food and beverage services.

Hotel and Hospitality Management Course
Hotel & Hospitality Management Course

Learning Outcome:

After completion of the training the trainee/students are equipped with following skills & values required in the diverse, fast-paced hotel & hospitality industry.

  • Describe the roles and functions of a leader in the hospitality industry
  • Understand the importance of goal-setting and team-building
  • Understand the importance of conflict management skills
  • Understand the need for career planning
  • Apply production forecasting techniques and procedures
  • Describe physical and perpetual inventory systems
  • Evaluate food and beverage operations control processes
  • Recognize the importance of outstanding guest service quality, server-guest relationships, and ethics
  • Improve ability to exercise judgment and critically analyze problems
  • To interpret the fundamental principles of essential hotel & hospitality business functions,
  • To demonstrate professional behavior and competencies in customer service,
  • To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict
  • To recognize the challenges and opportunities of working effectively with people in a diverse environment

Who needs the course?

Anyone who is aspiring to get a career in Hotel & Hospitality Industry.

  • The basic qualification is high school completion certificate
  • Proficiency in English language to understand read and write

Detailed Course Content:

  • PART 1: PERSPECTIVES ON CAREERS IN HOSPITALITY
    • The Hospitality Industry and You
    • Forces Affecting Growth and Change in the Hospitality Industry
  • PART 2: FOOD SERVICE
    • The Restaurant Business
    • Restaurant Operations
    • Restaurant Industry Organization: Chain, Independent, or Franchise?
    • Competitive Forces in Food Service
    • On-Site Food Service
    • Issues Facing Food Service
  • PART 3: LODGING
    • Lodging: Meeting Guest Needs
    • Hotel & Lodging Operations
    • Forces Shaping the Hotel Business
    • Competition in the Lodging Business
  • PART 4: TRAVEL & TOURISM
    • Tourism: Front & Center
    • Destinations: Tourism Generators
  • PART 5: MANAGEMENT IN THE HOSPITALITY INDUSTRY
    • Management: A New Way of Thinking
    • Planning in Hospitality Management
    • Organizing in Hospitality Management
    • Staffing: Human Resources Management in Hospitality Management
    • Control in Hospitality Management
    • Leadership & Directing in Hospitality Management
  • PART 6: HOSPITALITY AS A SERVICE INDUSTRY
    • The Role of Service in the Hospitality Industry

To know more about Hotel and Hospitality Management, click here.

To know more about other courses in IT Academy, click here.

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