Overview on Customer service
CS Integration with Other Modules
CS – SD Integration
CS – QM Integration
CS – FI Integration
CS – CO Integration
CS – PP Integration
CS – MM Integration
CS – HR Integration
Organizational elements in Customer service Module
Master data in Customer service • Installed Base Management
Functional Location
Equipment
Serial Number Management
Work Centre
Cost Centre
Activity
Activity Pricing
Warranty & Types
Status Profiles
DIP Profile
In-House Repair Process Service Notification
Repair Order
Service Order
Resource Related Billing SAP CS Online Training 2 SAP CS Online Training Repair-At-Site Process
Service Notification
Service Order
Resource Related Billing Annual Maintenance Contract Process
Contracts
Task Lists
Maintenance Plan Third Party Repair Process
Service Notification
Service Order
Resource Related Billing

SAP CUSTOMER SUPPORT – END USER COURSE CONTENTS

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