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SAP CUSTOMER SUPPORT – END USER COURSE CONTENTS

  • Overview on Customer service
  • CS Integration with Other Modules
  • CS – SD Integration
  • CS – QM Integration
  • CS – FI Integration
  • CS – CO Integration
  • CS – PP Integration
  • CS – MM Integration
  • CS – HR Integration
  • Organizational elements in Customer service Module
  • Master data in Customer service • Installed Base Management
  • Functional Location
  • Equipment
  • Serial Number Management
  • Work Centre
  • Cost Centre
  • Activity
  • Activity Pricing
  • Warranty & Types
  • Status Profiles
  • DIP Profile
  • In-House Repair Process Service Notification
  • Repair Order
  • Service Order
  • Resource Related Billing SAP CS Online Training 2 SAP CS Online Training Repair-At-Site Process
  • Service Notification
  • Service Order
  • Resource Related Billing Annual Maintenance Contract Process
  • Contracts
  • Task Lists
  • Maintenance Plan Third Party Repair Process
  • Service Notification
  • Service Order
  • Resource Related Billing