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IATA Foundation Travel & Tourism Certification Training Course in Dubai -Zabeel Institute

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International Air Transport Association is the trade body of the world’s airlines. Zabeel International is a Top Performing Authorized IATA Training Centre in Middle East & Africa. Zabeel has been consecutively achieving the Top performer award from IATA from past many years. which provides foundation diploma in travel and tourism Certification Course, air customer service , training center and air customer service in Dubai, Abu Dhbai, Sharjah   

Overview of IATA Foundation Diploma in Travel & Tourism Training and Certification courses in Dubai, Abu Dhabi, Sharjah,  UAE

The institute is a leading provider of  travel management coaching solutions and professional development program  for the entire airline  chain we trained 100 plus of aviation professionals, each year with a commitment  to developing  career and work force that makes  industry safe, secure and sustainability.

air customer service

At zabeel students gain expertise knowledge and skills which can further help them their career options by getting into international airport travel and agencies. students have an advantage over unskilled  candidate while applying for jobs.  WTTC Research says tourism contributed to 14% of the uae economy in 2012 and 1 in 9 jobs are resulting from the passenger industry 383,500 jobs were supported by visitors in the country in 2013, the number is expected to further climb to 393,500 jobs, by 2023 international tourist arrival to the country forecasted as 25.8 million.

World economic forum – Travel tourism & competitiveness reports says, UAE ranked 1 in the touristry competitiveness index in the MENA region, UAE ranked 3rd in the world for Air transport Infrastructure.,people who want to become a iata foundation diploma in travel tourism, travel agent,iata diploma course, iata course material, iata foundation and travel and tourism certification course.

Zabeel has been an Authorized Training Centre(ATC) of IATA since 2009.

For more details about the IATA Diploma in Travel & Tourism course Syllabus: (download)

To know about IATA: International Air Transport Association 

Zabeel has been awarded as Top 10 Performing Centre in Middle East 2019.

iata training certification course in dubai,sharjah,abudhabi

Zabeel is Top Performing Authorized Training Center in Middle East and Africa

IATA Foundation Diploma in Travel & Tourism is an International Certification Program. It is the most comprehensive IATA Certified travel and tourism training programme designed for those who wish to start a career in the Airline/ Aviation, travel/ tourism, hotel & hospitality industry or upgrade their professional competence in Aviation Industry.

Zabeel is an IATA Exam Centre. You will be able to choose the exam dates and timings as per your convenience within the specific exam period.

 Interested in an Aviation  career-Zabeel institute in UAE, Dubai, Sharjah & Abu Dhabi  

Air Travel Demand in 2018 – Zabeel Institute in UAE, Dubai, Abu Dhabi & Sharjah

Learning Outcome of IATA Foundation Diploma in Travel & Tourism Course

  • Offer expert advice for customers on a entire range of cross border travel requirements including passport, visa, insurance and other related areas.
  • Promote a range of services and facilities available to international passengers while traveling.
  • Recognize standard industry codes for travel itinerary planning.
  • Promote and sell Travel and allied services like rail, car rental, accommodation, cruise liners and tour packages.
  • Maintain excellent good customer service standards to retain customer loyalty
  • Use variety of GDS (Global Distribution System) like Amadeus, Galileo, and Sabre etc. to plan, make reservations and issue tickets.
  • Be on the forefront for 2007 e-ticketing international  implementation
  • Answer customers’ queries, quote rates and sell tour product.

Who needs IATA Foundation Diploma in Travel & Tourism Course?

Students who wish to pursue a career in the travel/ Aviation industry

  • Junior travel consultants / Travel Agents/Travel Planners
  • Airline personnel / Visa Consultants
  • Tour operators who deal regularly with travel agents
  • Personnel of large companies responsible for making travel arrangements
  • Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.

IATA Foundation Diploma in Travel & Tourism Training/ Certificate Course Content

Module 1 :The Travel and Tourism Industry and Travel Professional

Module 2: Geography in Travel Planning

Module 3: Travel Formalities

Module 4: Air Transport Essentials

Module 5: Land Transport – Rail 1

Module 6: Land Transport – Car and Camper

Module 7: Hotels Products and Services

Module 8: Water Transport : Ferries and Cruises

Module 9: Tour Packages

Module 10: Serving the Travel Customer

Module 11: Fundamentals of  Air Fares and Ticketing

Fundamentals in Air Fares and Ticketing: Price international tickets and learn to interpret IATA and carrier fare rules to offer the best fare quote.

Technology in Travel Industry: the Learn the important role of IT in travel/ aviation industry.

  • GDS Electronic Booking Tools (Choose between Galileo/Sabre/Amadeus or Abacus)

Electronic Booking Tools (GDS Functionality): Essential computer- based tools for booking; selling airline flight plus other travel products such as hotel rooms and car rentals; and for issuing associated travel documents.

IATA Foundation Diploma Exam Prep Classes:

The course is for 3 months. We have flexible schedules for Weekday and Weekends, which help the fresher’s, part time and full time working professionals to attend the training as per the flexible options available. In 2 months of IATA  airport certification training, students will undergo continuous Assessment Tests, Online Question Paper Work outs and Mock Exams.

IATA Study material/Tool Kit consists of Original Book hard copy.  We provide LMS ( Learning Management System) to all our IATA students. Zabeel, who is authorized training center for IATA Courses provide students with online access key for Exam Practice.

Exam Registration:

Zabeel has a strong support team who will help you to enroll to IATA Exam.

Exam Results & Pass Rate:

We have been fortunate to be part of student Success  for the past 10 years. Zabeel has got very high pass percentage and has won many recognition and Top Performing awards from IATA, Canada Montreal for the tremendous performance of our students in different IATA Examinations.


About IATA Airport Certification and Awarding Body – Option 1

IATA Airport Certification Title:

An IATA Certificate is awarded to participants successfully passing the final exam. The title is Diploma in FOUNDATION IN TRAVEL AND TOURISM WITH SABRE

About Awarding Body: International Airport Transport Association, Canada, Montreal.

The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 290 airlines or 82% of total air traffic. IATA supports many areas of aviation activity and help formulate industry policy on critical aviation issues.

IATA’s regional office for the Africa and Middle East (AME) is based in Amman and, along with its four country clusters, sustains the extraordinary dynamism of the region by responding to the needs of member airlines, accredited travel and cargo agents as well as industry partners.

We maintain close relations with governments, their agencies, the International Civil Aviation Organization Middle East (ICAO-MID), the African Airlines Association (AFRAA), the Arab Air Carriers Organization (AACO) the African Civil Aviation Commission (AFCAC), the African Union, airports, air navigation service providers and regional airline associations.

Zabeel is an accredited training centre of IATA for the last 10 years. Zabeel has been awarded as the Top ten training centre in the Middle east. Zabeel is an approved exam centre of IATA Foundation Diploma course in Dubai, Sharjah and Abu Dhabi.

IATA Foundation Diploma certification eligibility:

Anybody who aspires to have a career into travel/tourism industry.

Examination Pattern :

Please read the General Information on Partner-taught / Self-study exams, and check the Course edition list for exams when booking your exam.

  • Exam Method: Online exam with remote supervision or an exam in one of IATA’s Exam Centers(where physical presence is required)
  • Exam Format: Multiple Choice questions. Open Text Book
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Number of exam attempts: 2

Examination Dates :

IATA International Exam Calendar: March/June/September & December of every year.

Membership Fee:

No membership fee separately.

Examination Fee:

 There is no separate exam fee. The course fee is inclusive of examination fees for 2 attempts and course materials.

Course Material/Learning system Fee :

The IATA Foundation Diploma course fee is inclusive of course material and exam of two attempts. Course material is provided directly by IATA.

About IATA Airport Certification and Awarding Body – Option 2

KHDA Certificate :

IATA Foundation Diploma Course completion certificate attested by KHDA (Knowledge and Human Development Authority, UAE)

The Knowledge and Human Development Authority (KHDA) is responsible for the growth and quality of private education in Dubai. We support schools, universities, parents, students, educators, investors and government partners to create a high quality education sector focused on happiness and wellbeing.


For application process, please contact us.


Are you looking for some other course in the Aviation Sector?

To Know more about the courses available for IATA Travel and Tourism certification and training course in uae, dubai, abu dhabi and sharjah, by Authorized Training Center, Go to the below link:

  1. IATA Airport Operations
  2. IATA Passenger Ground Services
  3. IATA Travel & Tourism
  4. IATA Airline Cabin Crew 
  5. Galileo | Sabre | Amadeus | Abacus
  6. IATA Dangerous Goods Regulations
  7. IATA Airline Revenue Management 
  8. IATA GDS Fares & Ticketing
  9. IATA Cargo Introductory

Please contact our Program Manager :-

Email: /

WhatsApp :- +971-503068426 / +971-505358421

video coutesy: IATAtv



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