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IATA Foundation Travel & Tourism Certification Training Course in Dubai -Zabeel Institute

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International Air Transport Association is the trade body of the world’s airlines. Zabeel International is a Top Performing Authorized IATA Training Centre in Middle East & Africa. Zabeel has been consecutively achieving the Top performer award from IATA from past many years. which provides foundation diploma in travel and tourism Certification Course, air customer service , training center and air customer service in Dubai, Abu Dhbai, Sharjah   

IATA Foundation Diploma in Travel & Tourism Training and Certification courses in Dubai, Abu Dhabi, Sharjah,  UAE

The institute is a leading provider of  travel management coaching solutions and professional development program  for the entire airline  chain we trained 100 plus of aviation professionals, each year with a commitment  to developing  career and work force that makes  industry safe, secure and sustainability.

air customer service

At zabeel students gain expertise knowledge and skills which can further help them their career options by getting into international airport travel and agencies. students have an advantage over unskilled  candidate while applying for jobs.  WTTC Research says tourism contributed to % 14 of the uae economy in 2012 and 1 in 9 jobs are resulting from the passenger industry 383,500 jobs were supported by visitors in the country in 2013, the number is expected to further climb to 393,500 jobs, by 2023 international tourist arrival to the country forecasted as 25.8 million.

World economic forum – Travel tourism & competitiveness reports says, UAE ranked 1 in the touristry competitiveness index in the MENA region, UAE ranked 3rd in the world for Air transport Infrastructure.,people who want to become a iata foundation diploma in travel tourism, travel agent,iata diploma course, iata course material, iata foundation and travel and tourism certification course.

Zabeel has been an Authorized Centre of IATA since 2009.

For more details about the IATA Diploma in Travel & Tourism course Syllabus: (download)

To know about IATA: International Air Transport Association 

Zabeel has been awarded as Top 10 Middle Performing Centre in 2019.

iata training certification course in dubai,sharjah,abudhabi

Zabeel is Top Performing Authorized Training Center in Middle East and Africa

Zabeel is an IATA Exam Centre .



We have been fortunate to be part of student Success  for the past 10 years. We have been IATA training for the last 10 years

March 2018 Successful Batch:

IATA Successful student 2018


About the Program

IATA Foundation Diploma in Travel & Tourism is an International Certification Program. It is the most comprehensive IATA Certified travel and tourism training programme designed for those who wish to start a career in the Airline/ Aviation, travel/ tourism, hotel & hospitality industry or upgrade their professional competence in Aviation Industry.


Program Content

IATA Foundation Diploma in Travel & Tourism Training/ Certificate Course Content

Updated course curriculum

Module 1 :The Travel and Tourism Industry and Travel Professional

Module 2: Geography in Travel Planning

Module 3: Travel Formalities

Module 4: Air Transport Essentials

Module 5: Land Transport - Rail 1

Module 6: Land Transport - Car and Camper

Module 7: Hotels Products and Services

Module 8: Water Transport : Ferries and Cruises

Module 9: Tour Packages

Module 10: Serving the Travel Customer

Module 11: Fundamentals of  Air Fares and Ticketing

Fundamentals in Air Fares and Ticketing: Price international tickets and learn to interpret IATA and carrier fare rules to offer the best fare quote.

Technology in Travel Industry: the Learn the important role of IT in travel/ aviation industry.

  • GDS Electronic Booking Tools (Choose between Galileo/Sabre/Amadeus or Abacus)

Electronic Booking Tools (GDS Functionality): Essential computer- based tools for booking; selling airline flight plus other travel products such as hotel rooms and car rentals; and for issuing associated travel documents.

   Course Duration:

The total duration of the IATA Foundation Training course is 3 months. We have flexible schedules for Weekday and Weekends, which help the fresher’s, part time and full time working professionals to attend the training as per the flexible options available.

Interested in an Aviation  career-Zabeel institute in UAE, Dubai, Sharjah & Abu Dhabi  

Air Travel Demand in 2018 - Zabeel Institute in UAE, Dubai, Abu Dhabi & Sharjah

Program Objectives

Learning Outcome of IATA Foundation Diploma in Travel & Tourism Course

  • Offer expert advice for customers on a entire range of cross border travel requirements including passport, visa, insurance and other related areas.
  • Promote a range of services and facilities available to international passengers while traveling.
  • Recognize standard industry codes for travel itinerary planning.
  • Promote and sell Travel and allied services like rail, car rental, accommodation, cruise liners and tour packages.
  • Maintain excellent good customer service standards to retain customer loyalty
  • Use variety of GDS (Global Distribution System) like Amadeus, Galileo, and Sabre etc. to plan, make reservations and issue tickets.
  • Be on the forefront for 2007 e-ticketing international  implementation
  • Answer customers’ queries, quote rates and sell tour product.
Target Audience

Who needs this course?

Students who wish to pursue a career in the travel/ Aviation industry

  • Junior travel consultants / Travel Agents/Travel Planners
  • Airline personnel / Visa Consultants
  • Tour operators who deal regularly with travel agents
  • Personnel of large companies responsible for making travel arrangements
  • Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.


Exam info


To know about the Exam Dates information, contact us .

Zabeel Institute is an Exam Centre of IATA . You will be able to choose the exam dates and timings as per your convenience within the specific exam period.

To Know more about the courses available for IATA Travel and Tourism certification and training course in uae, dubai, abu dhabi and sharjah, by Authorized Training Center, Go to the below link:

1. IATA Airport operations
2. IATA Passenger Ground Services
3. IATA Travel & Tourism
4. IATA Air Transport fundamentals
5. IATA Airline Cabin crew Training
6. IATA Dangerous goods and Regulations
7. IATA Airline revenue management
8. IATA Airline and finance & Accounting Managements
9. IATA Managing and Travel business
10. IATA Airline customer services
11. IATA Airline Marketing
12. IATA GDS Fares & Ticketing
13. Airline Travel & Tourism Management
14. Airline Ticketing & Travel Management
15. Hotel & Hospitality Management

Please contact our Program Manager :-

Email: / /

WhatsApp :- 971505358421 / 0508429092

video coutesy: IATAtv



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