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Communication Skills

This program focuses on core concepts vital to successful communication such as Styles of Communication, Effective Listening and QuestioningSkills, Assertiveness, Empathy and more. Use different communication styleswhen needed based on circumstances & Express your ideas assertively, confidently and precisely.

  • About the Course
  • Certification Body
  • Download Brochure

Overview of the course:

This program focuses on core concepts vital to successful communication such as Styles of Communication, Effective Listening and QuestioningSkills, Assertiveness, Empathy and more.

Who needs the course?

Anyone who desires to enhance one’s communication and management skills.

Learning Outcome:

By the End of This Course Participants Will be Able to:

  • Use different communication styles when needed based on circumstances
  • Express your ideas assertively, confidently and precisely
  • Ask the right questions for the right reasons
  • Discover what you know about yourself and how others think of you
  • Avoid misunderstandings and overcome communication barriers
  • Empathize to establish trust and communicate effectively
  • Deliver your potentially negative message and get a good response
  • Read and interpret body language and gestures while communicating with others

Program Content:

  • Communications Styles
  • Questioning Techniques
  • Empathy & Emotional Intelligence
  • Body Language
  • Interacting with People
  • Misunderstanding
  • Telephone Skills

About Certification and Awarding Body

Specific Certification Title: Communication Skills

About Awarding Body: Zabeel International Institute of Management and Technology.

Founded in 1988, Zabeel International Institute of Management and Technology has transformed the student experience in UAE by setting the new bench marks for Training Standards. Serving more than 16 diverse industries, Zabeel International is a leader in Professional Training and Management consulting. Our commitment to creating intelligent solutions and delivering extraordinary training courses empower companies to perform above their potential.

For application process, please contact us.

Kindly fill the below details to download the Brochure

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