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IATA Foundation Diploma – AL 001


About the program

If you want to begin a career in Airlines, Travel & Tour sector, to grasp the role of world Distribution System, this course is for you.

Who can attend the Program

  • Students who would like to possess  a career within the travel business
  • Junior travel consultants
  • Airline personnel
  • Tour operators who deal often with travel agents

Learning Outcome

  • Make acceptable travel arrangements and reservations
  • Calculate and quote acceptable air fares
  • Complete international travel documents in accordance with the applicable IATA rules & procedures
  • Be on the forefront for 2007 e-ticketing international  implementation
  • Answer customers’ queries, quote rates and sell tour product
  • Understand the role of IT – International Distribution Systems and also the Internet

Program Content

  • Environment: The Travel & Tourism Industry and the Travel Professional, Geography in Travel Planning 1, Travel Formalities
  • Products: Land Transport – Rail 1, Water Transport – Ferry, Land Transport – Car and Camper, Tour Packages 1, Hotels, Air Transport Essentials
  • Support Services: Customer Service, Technology in the Travel Industry 1
  • Air Fares and Ticketing: Air Fares and Ticketing
  • GDS Electronic Booking Tools: Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus

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